Terms of Conditions
All material on this site is the property of helena-silver.com (Helena Silver, We), unless otherwise stated.
Helena Silver reserves the right to reject your order if we know or suspect that you intend to resell or copy any of our products as a part of a commercial or personal business. By using our website you accept and agree to our Privacy Policy.
As a condition of using this website, or by placing an order via our website, you agree to comply with and be subject to all of the following terms and conditions of use as well as our Shipping Policy.
Website Content
At Helena Silver we do our best, but we can not guarantee that the colours shown on the website exactly reproduce the colours of our products. This may depend on the colour reproduction of your computer screen or mobile device.
Information on this website is subject to change without notice.
The inclusion of any hyperlinks to third party websites does not imply Helena Silver’s endorsement or approval of such third parties websites, businesses or other activities.
Payment
All transactions will be processed in US Dollars and the checkout page will default to US Dollars regardless of your shopping currency. The currency conversion may be displayed for guidance only and may differ to the conversion rate charged by your credit card issuer.
Privacy Policy
Your privacy is important to us. All information collected by Helena Silver on this website is only used for the purpose of processing your order and enhancing our customer service. Under no circumstances will information ever be given or sold to a third party, nor will we ever record any billing details.
Copyright
Unless otherwise stated, copyright in the information and images or artwork prints on this website, extending to all Social Media is owned by or licenced to Helena Silver. This website and the content of this website may not be reproduced, duplicated, copied, sold, or otherwise exploited for any purpose, unless specifically authorised by law or in writing by Helena Silver.
For commissioned pieces, the copyright remains with the artist, Helena Silver, unless the copyright for the artwork is signed over to the person or company who commissioned it.
Copyright and Original Works of Art
Buying an original painting, assumes that you buy the physical object to have and enjoy. You own the artwork, not the copyright to it.
The copyright remains with Helena Silver unless:
• They specifically signed over their copyright to the buyer.
• The copyright has expired.
Unless one of these circumstances applies, original piece buyer does not automatically acquire the right to reproduce a painting as prints, cards, posters, on clothing, etc, when they purchase a painting - you're acquiring the right to own and enjoy the item but not the right to reproduce it.
This contract is governed by the laws of Ukraine and such other laws which are applicable in the country where the consumer is resident.
Processing and Delivery
Please keep in mind that the delivery times we give you are estimates only. The actual delivery time will have many contributing factors. Please reach out to us before placing your order if it is time sensitive.
Please also keep in mind that all prints are produced to order, so please factor that in when estimating the desired delivery date. We can rush production of some of the orders, so once again, please reach out to us if your order is time sensitive before placing your order.
Helena Silver processing policy is between 3-7 business days (excludes weekends) on average. While Helena Silver takes no responsibility for lost, damaged or stolen goods once your order is shipped, we will investigate your specific situation and ensure we work towards an appropriate solution with the shipping provider.
We post all deliveries to the address you provide us with, so check your order dispatch email to ensure that the address is the right one. While Helena Silver accepts no responsibility for deliveries made to incorrect or incomplete addresses provided by customers, we will investigate your specific situation and ensure we work towards an appropriate solution.
We ship WORLDWIDE! Please note that a shipment can take up to 30 business days to be delivered once shipped.
IMPORT DUTIES AND TAXES
Helena SIlver is not collecting any taxes on your behalf.
We assume that you’re aware of any import duties or taxes that may apply in the country your order is being shipped to.
Helena Silver will not be responsible for the payment of any such costs, nor will we be responsible for replacing goods that may be seized by customs in your country.
Helena Silver will not be responsible for the fate of the goods where customer refuses to accept shipments where duties and taxes are payable.
Helena Silver reserves the right to reject your order if we know or suspect that you intend to resell or copy any of our products as a part of a commercial or personal business. By using our website you accept and agree to our Privacy Policy.
As a condition of using this website, or by placing an order via our website, you agree to comply with and be subject to all of the following terms and conditions of use as well as our Shipping Policy.
Website Content
At Helena Silver we do our best, but we can not guarantee that the colours shown on the website exactly reproduce the colours of our products. This may depend on the colour reproduction of your computer screen or mobile device.
Information on this website is subject to change without notice.
The inclusion of any hyperlinks to third party websites does not imply Helena Silver’s endorsement or approval of such third parties websites, businesses or other activities.
Payment
All transactions will be processed in US Dollars and the checkout page will default to US Dollars regardless of your shopping currency. The currency conversion may be displayed for guidance only and may differ to the conversion rate charged by your credit card issuer.
Privacy Policy
Your privacy is important to us. All information collected by Helena Silver on this website is only used for the purpose of processing your order and enhancing our customer service. Under no circumstances will information ever be given or sold to a third party, nor will we ever record any billing details.
Copyright
Unless otherwise stated, copyright in the information and images or artwork prints on this website, extending to all Social Media is owned by or licenced to Helena Silver. This website and the content of this website may not be reproduced, duplicated, copied, sold, or otherwise exploited for any purpose, unless specifically authorised by law or in writing by Helena Silver.
For commissioned pieces, the copyright remains with the artist, Helena Silver, unless the copyright for the artwork is signed over to the person or company who commissioned it.
Copyright and Original Works of Art
Buying an original painting, assumes that you buy the physical object to have and enjoy. You own the artwork, not the copyright to it.
The copyright remains with Helena Silver unless:
• They specifically signed over their copyright to the buyer.
• The copyright has expired.
Unless one of these circumstances applies, original piece buyer does not automatically acquire the right to reproduce a painting as prints, cards, posters, on clothing, etc, when they purchase a painting - you're acquiring the right to own and enjoy the item but not the right to reproduce it.
This contract is governed by the laws of Ukraine and such other laws which are applicable in the country where the consumer is resident.
Processing and Delivery
Please keep in mind that the delivery times we give you are estimates only. The actual delivery time will have many contributing factors. Please reach out to us before placing your order if it is time sensitive.
Please also keep in mind that all prints are produced to order, so please factor that in when estimating the desired delivery date. We can rush production of some of the orders, so once again, please reach out to us if your order is time sensitive before placing your order.
Helena Silver processing policy is between 3-7 business days (excludes weekends) on average. While Helena Silver takes no responsibility for lost, damaged or stolen goods once your order is shipped, we will investigate your specific situation and ensure we work towards an appropriate solution with the shipping provider.
We post all deliveries to the address you provide us with, so check your order dispatch email to ensure that the address is the right one. While Helena Silver accepts no responsibility for deliveries made to incorrect or incomplete addresses provided by customers, we will investigate your specific situation and ensure we work towards an appropriate solution.
We ship WORLDWIDE! Please note that a shipment can take up to 30 business days to be delivered once shipped.
IMPORT DUTIES AND TAXES
Helena SIlver is not collecting any taxes on your behalf.
We assume that you’re aware of any import duties or taxes that may apply in the country your order is being shipped to.
Helena Silver will not be responsible for the payment of any such costs, nor will we be responsible for replacing goods that may be seized by customs in your country.
Helena Silver will not be responsible for the fate of the goods where customer refuses to accept shipments where duties and taxes are payable.